CONSUMER PERCEPTIONS OF RETAIL SERVICE QUALITY IN BULGARIA

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Marious D. Tcherpokov, Department of Business Management This project was Intended to provide Insights into refining and enriching of SERVQUAL, an existing service-quality instrument constructed by Parasuranam, Berry, and Zeithaml (1991), with respect to its applicability to (1) a global assessment of service quality and (2) in particular, to the retail sector. The description, objectives, […]

A STUDY OF THE DURABOUNCE INSOLE’S EFFECT ON VERTICAL JUMP AND FATIGUE

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Mark S. Taylor, Department of Physical Education Introduction The purpose of this study was to determine the effects of the Durabounce insole on vertical jump and energy return. In order to test Dura bounce for vertical jump and energy return, two different types of tests were conducted, a vertical jump and reach test and a […]

ULTRASTRUCTURAL ANALYSIS OF CARTILAGE MATRIX FIBRILS

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Niloufar Tabatabaei, Department of Zoology Introduction Pulmonary Hypoplasia is a lethal neonatal disorder associated with the reduction of thoracic volume due to skeletal dysplasia.’ The homozygous recessive chondrodysplasia (cho/ cho) in mice serves as our model enabling us to demonstrate how the cartilage matrix is tied together on a molecular level. Atypically wide type II […]

THE MAYA SCULPTOR: AN EPIGRAPHIC AND ICONOGRAPHIC STUDY

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Holly Sullivan, Department of Anthropology The existence of artistic authorship within ancient writing systems, though rare, is a significant diagnostic tool. Such signatures can illuminate social positions of artists and networks of artistic production. They also represent a unique genre of text outside of formal written language which can reveal aspects of the language never […]

MULTIMEDIA COMMUNICATIONS

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David Stonely & Lawrence Tolman, Department of Electrical and Computer Engineering Introduction People who work at an office or home could use more efficient telephone systems. A popular device to help people with telephone communications is the answering machine. However, popular answering machines can only provide generic messaging to all callers. It was proposed to […]

THE COOPERATIVE SOLUTION

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Shawn Stolworthy, Department of Agronomy and Horticulture Cooperatives can work! Among the many cooperatives that have been organized, only a handful are successful commodity marketers. These successful cooperatives provide examples of how growers can work together to market their commodities profitably. Agricultural commodities have volatile markets. Farmers compete in perfectly competitive markets. Their individual decisions […]

MEDICALIZING AMERICA: AN ETIOlOGY OF U.S. HEALTH-CARE EXPENDITURES, 1948-91

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Bradley L. Stoker, Department of Economics In the 1990s, runaway health care expenditures have worried U.S.!awmakers and citizens alike. According to data in the 1995 Economic Report of the President, real per-capita health care consumption (in 1994 dollars) grew an average of 4.7 percent annually between 1948 and 1991, versus a real average NNP growth […]

ANCESTOR WORSHIP AMONG THE OVAHIMBA OF NAMIBIA

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Travis Slade, Department of Anthropology The OvaHimba tribe of Southwest Africa have a tradition of ancestor worship that extends back into the past when their ancestors made the long trek from the Horne of Africa into present day Namibia. This subgroup of the Herero tribe are pastoralists with limited horticulture of maize to subsidize their […]

QUAESTIO LINGUAE 1995: THE USE OF ENGLISH WORDS IN THE ITALIAN LANGUAGE

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Aaron Hess Sherinian, Department of Italian Introduction Scholars have labored for centuries to define the elements that constitute the Italian language. This debate, the “QUAESTIO LINGUAE” or “question of the language” as it is referred to, often takes into consideration the influence of foreign languages upon Italian (Petronio 1987). There are several factors which have […]

BEYOND THE CANVAS: DIGITAL ART TOOLS IN THE 3RD DIMENSION

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Todd Sheridan, Department of Design A revolution is occurring in the way artists and designers create imagery. While computers have long been a valuable tool for photograph manipulation, only recently have the programs necessary for creating original content become publicly available. Three-dimensional imaging software is a key player in this revolution. The very tools that […]