Cost-Effective Service Recovery: Knowing Which Customers to Keep

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Aaron R Brough and Dr. Kristie Seawright, Business Management Service failures are inevitable. When firms fail to deliver a service as promised, customers will generally be dissatisfied. Such customers will not likely do business with the company in the future. Some companies may shrug their shoulders and look for new customers. However, research shows that […]

TreeSAAP: A Phylogenetic Approach to Identifying Selective Influences on Amino Acid Properties

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Steven Woolley and Dr. David McClellan, Zoology The program TreeSAAP measures the selective influences on several structural and biochemical amino acid properties during phylogenesis (the history of genealogical development) and performs goodness-of-fit and categorical statistical tests. Calculating the above information by hand is a very laborious task which grows exponentially more difficult as the number […]

Fc Receptors in HIV Trapping and Retention on Follicular Dendritic Cells

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Daniel Willis and Dr. Gregory Burton, Microbiology The development of HighlyActive Antiretroviral Therapy (HAART) against the HIV virus created a temporary excitement regarding a possible cure for HIV. This optimism resulted due to the fact that HAART blocked active HIV replication and reduced the level of HIV in the bloodstream to below standard limits of […]

Cytotoxicity of Caffeine, Ephedrine, and Metabolites

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Jennetta Watson and Dr. Gary Booth, Integrative Biology Caffeine and ephedrine are found together as constituents in a variety of dietary supplements promising to increase metabolism, raise energy levels, and promote weight loss. Much research has been done in this area; however, there is little to no information in the literature about studies focused on […]

Amplified Fragment Length Polymorphism (AFLP) Analysis of Head Smut Population Diversity

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Jennifer Waters and Dr. Mikel R Stevens, Plant and Animal Science Bromus tectorum (cheatgrass), an invasive winter annual weed, displaces native vegetation, invades crops, and fuels rangeland fires across approximately 40 million hectares of the Intermountain West. Most attempts to control the weed have been unsuccessful, leading to a search for a biological control agent. […]

Selenium Alters NF- B-Regulated Gene Expression in Human Prostate Cancer Cells

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Aimee L Taylor and Dr. Merrill J Christensen, Nutrition, Dietetics and Food Science Introduction The American Cancer Society estimates that prostate cancer will account for 30% of new cancers in men, totaling over 189,000 new cases, with 30,200 deaths in 2002 (1). Because of its high prevalence and long latency time prostate cancer is an […]

Antigenotoxic Effects of Diallyl Disulfide and Allyl Disulfide on Benzo (a) pyrene induced DNA Damage in HepG2 Cells as measured by the Single Cell Gel Electrophoresis Assay

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Corey W Speers and Dr. Kim L O’Neill, Microbiology Abstract One of the most effective strategies in cancer control is chemoprevention. Previous studies have shown naturally occurring organosulfur compounds from garlic and onion to be effective against carcinogenesis. The effects of two of these organosulfur compounds, diallyl sulfide (DAS) and diallyl disulfide (DADS), are thought […]

Identification of a Novel Positive Cis-acting Element in the First Intron of the Mouse Col11a2 Gene

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Steven Alan Smith and Dr. Laura Bridgewater, Microbiology and Molecular Biology Three chondrocyte-specific enhancer elements were previously identified in the mouse type XI collagen gene, Col11a2 (1-3). Enhancer elements are base pair sequences of DNA to which proteins bind enhancing expression of a particular gene. One of these enhancers, called F/G, is located in the […]

Molecular Mechanism of Neuronal Communication

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Blake Simmons and Dr. Dixon Woodbury, Physiology and Developmental Biology Nerve Cells communicate with each other by synaptic transmission. Synaptic transmission is the release by one nerve cell of neurotransmitters packaged in synaptic vesicles. Proteins known as SNAREs, (e.g., synaptobrevin and syntaxin) are believed to drive neurotransmitter release by inducing fusion (exocytosis) within a presynaptic […]