Blaine Johnson and Dr. Warner Woodworth, Organizational Behavior Objective I proposed to develop a method of community development originating and sustained by those within the targeted developing communities. After formulating this methodology I anticipated the formation of a practical development advisory group on the campus of BYU that may lend assistance to emerging humanitarian organizations […]
Service Recovery in China and Russia
Wendy Gubler and Dr. Kristie Seawright, Business Management Service recovery is the process of turning disappointed customers into satisfied, loyal customers (Bell and Ridge, 1992). It is an integral part of service delivery design for service industries, where some failure is inevitable. Businesses are aware that service failures cost businesses years of lost revenues, and […]
Software Development in Monterrey, Mexico
J. Edgar Gómez and Dr. Robert Jackson, Accountancy and Information Systems As Mexican companies enter the global market they discover how important it is to integrate advances in technology into their everyday business transactions. Software development is one of the areas of technological advances where great effort has been made. According to the Wall Street […]
Establishing a Foundation for the Testing and Evaluation of Effective Scenario Elicitation Tools
Benjamin Dunford and Dr. Douglas Dean, Accountancy and Information Systems Background In system development, no other phase is as fraught with difficulties as determining what exactly the system “should do” for a proposed project. These difficulties arise through a divergence in how the end user envisions the system should operate and how the analyst or […]
Summary of Research on Attachment Disorder in Romanian Orphanages
Kendra Driggs and Professor Daniel Ferguson, Recreational Management and Youth Leadership Attachment is an enduring connection established between a child and caregiver in the first several years of life. During this sensitive period, attachment influences every component of the human condition, including, mind, body, emotions, relationship, and values. It has been observed that attachment is a […]
Evaluating an Entrepreneurial Opportunity Through a Business Plan
Tyler L. Baldwin and Dr. Hal Heaton, Business Manager The American dream consists of having a nice home, a good job, and a family with 2.4 children. Many even dream of being the master of their own destiny by having a business of their own. Some people say all they need is a good idea […]
Stock Price Reactions to Announcements of U.S. GAAP/IFRS Convergence
Lorien Stice and Dr. Ted Christensen, Accounting Introduction and Description of Study This research investigates investors’ perceptions of the expected impact of adopting international accounting standards on U.S. companies. Since these rules differ from current U.S. standards, some speculate that the costs to convert companies’ reporting systems to conform to international standards will have significantly […]
Repairing Workplace Relationships: The Salience of Accounts and Circumstantial Moderators
Brian Reschke and Dr. Kristen B. DeTienne, Organizational Leadership and Strategy Research Question Misunderstandings, breaches of trust, and unmet expectations are frequent in the workplace. Accounts, or explanations of behavior, are often deployed by alleged offenders to reshape others‟ attributions regarding conduct. In recent years, scholars have returned to the question of how rifts in […]
Social Norms and Internal Controls: When Tone from the Bottom Matters
Jeffrey Pickerd and Dr. Scott Summers, Accounting The control environment–the actions, policies, and beliefs of an organization–is an important part of the COSO Framework and helps to encourage individuals to follow internal controls. Current accounting literature has extensively examined the influence of the CEOs and other top executives and their ability to influence the control […]
Effect of Fraud Risk Assessments on Auditors’ Evidence Evaluation
Jace Garrett and Dr. Doug Prawitt, Accounting My original project idea was to research how supervisors’ views affect subordinates’ judgments in an audit setting. While this was a good idea, my mentor and I came up with another research idea that seemed even more interesting. Since fraud has been a hot topic in accounting research, […]