Bradley Goronson and Jeffery Thompson, Romney Institute of Public Management Introduction Human beings spend a large proportion of their time working. What one does for work will end up having a huge influence throughout their life. Given that this is the case, sociologists and psychologists have conducted research on the ways in which individuals attach […]
Making Ethics Practical
Tyson Tharp and Dr. Brad Agle, Marriott School of Management Introduction The purpose of this project was to gain a deeper understanding of ethical dilemmas in an organizational context. From our increased understanding of these dilemmas, we hoped to offer guidance for practitioners and students of management that would help them to identify the major […]
Religious Principles and the Stakeholder Perspective: A Natural Union
Jordan Nielsen and Brad Agle, Romney Institute of Public Management Introduction The purpose of this research is to provide moral (normative) underpinnings for a stakeholder perspective of business management through the consideration of commonly-followed Christian religious principles. Religious principles are a rich and pervasive source of normative values, but in the corporate world moral values […]
Ethical Consistency and Courage Scale
Matthew Moen and Dr. Brad Agle, Public Management This project was created to help assist a doctoral candidate research for their dissertation. The following come from the dissertation proposal and working paper that I am helping to write as a research assistant. INTRODUCTION Integrity matters. If a person says one thing and then does something […]
Service Recovery Expectations in Unstable Economies
Charlotte L. Hoopes and Dr. Kristie Seawright, Romney Institute of Public Management Despite the efforts and precautions a company may take to avoid errors or breakdowns during service delivery, failures are, at one time or another, bound to occur. Still, as unavoidable as service failures appear, organizations cannot afford to ignore the significant costs that […]
An Exploratory Study of Entrepreneurship Mentoring in South America
W. Devin Wagstaff and Dr. Kristie Seawright, Romney Institute of Public Management In an effort to overcome the challenges that many entrepreneurs face in bridging the chasm between theory and reality, Don Clarke has piloted an entrepreneurship mentoring program that seeks to help business owners apply the interventions discussed in the classroom to their individual […]
Establishing Successful Microfranchises
Klarissa Jackson and Dr. Kristie Seawright, Romney Institute of Public Mgmt By merging business sense with their desire to end poverty, social entrepreneurs are ultimately changing destined cycles of poverty. Although the concept of social change is not new, the application of business principles to social causes is revolutionary. Microfranchising, a form of social entrepreneurship, […]
Leadership Training Center: A Resource for Guatemalan Returned Missionaries
Brian Melven and Professor Don Adolphson, Romney Institute for Public Management The purpose of my project was to develop a proposal to aide Guatemalan university students in finding fulfilling employment after university graduation. I specifically wanted to help LDS university students who attended the public university in Guatemala City. The proposal was based on my findings […]
Service Recovery in China and Russia
Wendy Gubler and Dr. Kristie Seawright, Business Management Service recovery is the process of turning disappointed customers into satisfied, loyal customers (Bell and Ridge, 1992). It is an integral part of service delivery design for service industries, where some failure is inevitable. Businesses are aware that service failures cost businesses years of lost revenues, and […]
Evaluating an Entrepreneurial Opportunity Through a Business Plan
Tyler L. Baldwin and Dr. Hal Heaton, Business Manager The American dream consists of having a nice home, a good job, and a family with 2.4 children. Many even dream of being the master of their own destiny by having a business of their own. Some people say all they need is a good idea […]